Privacy Policy

Privacy Policy for Itna Property Management Platform

Last Updated: 1.01.2024

Itna Property Management Platform ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you use our SaaS-based property management platform ("the Platform").

1. Information We Collect

Personal Information: When you register for an account, we may collect personal information, including your name, email address, contact information, payment information, and organization details.
Usage Data: We automatically collect information about your interactions with the Platform, such as IP address, device information, browser type, and access times, to monitor performance and enhance user experience.
Property and Tenant Data: To enable property management features, you may upload information related to tenants, lease agreements, rent transactions, and maintenance requests. This data is solely used for your management purposes and to deliver our services effectively.

2. How We Use Your Information

To Provide the Platform: We use your data to create and manage your account, process transactions, and deliver platform services.
To Improve and Personalize Services: Usage data helps us analyze how users interact with the Platform, enabling us to improve functionality, support, and features.
To Communicate with You: We may use your email address to send service-related information, updates, and support-related messages.
To Comply with Legal Obligations: We may process your data to comply with applicable laws, regulations, or legal processes.

3. Data Sharing and Disclosure

Third-Party Service Providers: We may share data with trusted third-party providers who perform essential services on our behalf, such as payment processing, data hosting, and customer support. These providers are bound by confidentiality agreements.
Legal Compliance: We may disclose information if required to comply with legal obligations, protect rights, prevent fraud, or enforce our Terms of Service.
Business Transfers: If the Platform undergoes a merger, acquisition, or sale, your information may be transferred as part of the transaction, subject to confidentiality agreements.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no electronic storage or transmission method is completely secure, and we cannot guarantee absolute data security.

5. Data Retention

We retain your information for as long as your account is active or as necessary to fulfill the purposes outlined in this Privacy Policy. Upon account termination, data may be retained to comply with legal obligations or resolve disputes.

6. Your Rights and Choices

Access and Correction: You have the right to access and update your personal information through your account settings.
Data Portability: Upon request, we can provide you with a copy of your data in a structured format.
Data Deletion: You can request the deletion of your data. Please note that certain information may be retained to comply with legal requirements.
Opt-Out of Marketing: If you receive promotional communications, you may opt out by following the instructions in each communication.

7. International Data Transfers

Your data may be transferred to and processed in countries other than your own, where data protection laws may differ. We take appropriate steps to ensure data protection and comply with applicable transfer laws.

8. Children’s Privacy

Our Platform is not intended for children under 18, and we do not knowingly collect personal information from children.

9. Updates to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The date of the last revision will be indicated at the top of the policy.

10. Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact us at Support@itnaproperty.com.bd